FAQ - Frequently Asked Questions

Is Neonatal Insider Accredited?

This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of Connecticut Children’s and the Texas Neonatal Perinatal Review Corporation. Connecticut Children’s is accredited by the ACCME to provide continuing medical education for physicians.

Why do we only offer 12 and 24 month subscriptions?

Neonatal Insider offers comprehensive neonatal education through its 12 and 24 month subscriptions. This course is structured in such a way that it provides comprehensive coverage of neonatal education and is only offered in these two subscription lengths. The course is designed to be taken on a 24-month rotating schedule, ensuring that participants receive a thorough education on the latest developments in neonatal care. This approach helps ensure that healthcare providers have the most up-to-date knowledge and skills necessary to provide the best possible care for neonatal patients. By offering education through these limited subscription options, Neonatal Insider is able to provide a high-quality and comprehensive learning experience to its users.

The course is ongoing and repeating with relevant updates, so feel free to join at any point in the rotation!

Does Neonatal Insider offer group/institutional discounts?

Neonatal Insider recognizes the value of group and institutional learning and offers discounts for groups of 8 or more participants. These discounts are available to healthcare organizations, professional associations, and other groups that would like to provide their members with access to Neonatal Insider's comprehensive neonatal education. The group discount makes it more affordable for organizations to provide their members with the latest knowledge and skills in neonatal care, helping to improve patient outcomes and advance the field as a whole. Our goal at Neonatal Insider is to support healthcare organizations in their mission to provide the best possible care for neonatal patients. Whether you're a large healthcare system or a professional association, Neonatal Insider is dedicated to helping you achieve your goals through its comprehensive neonatal education offerings.

How do I join the live session?

Joining the live session is easy. The ZOOM link for the live session will be provided the day before the session and will be sent via email to all members as well as posted in the NEO-LOUNGE. To ensure a smooth entry into the live session, it is important to log into Zoom using the same name that you used when you signed up. This will help the facilitators easily identify you and grant you entry into the session. Simply follow the provided link, log in, and you will be ready to participate in the live session.

How do receive my CME?

LIVE SESSION
If you attend the Live Session - To receive your Continuing Medical Education (CME) credits, you must fill out the live attendance form during the session. This form will be submitted to the CME liaison, who will then process the CME and send you a link to access it. It is important to ensure that you complete the live attendance form accurately and in a timely manner to ensure that you receive your CME credits in a prompt and efficient manner.

RECORDED SESSION
If you are unable to attend the live session, you can still receive your Continuing Medical Education (CME) credits by viewing the recorded lecture. The recording link will be posted within 5 days of the live session and can be accessed through the NEO-LOUNGE. There will be a recorded-session CME attendance link included in the post with the recording, which you must fill out to receive your CME credits. After you have completed the form, it will be sent to the CME liaison, who will input your attendance into their system. Once the video is no longer available to view (30 days from the date it is posted), the CME liaison will send you a link to claim your CME credits.

How do I get help receiving my CME credits for the sessions I've attended?

If you have attended the live session and completed the live attendance form, or watched the recorded session and filled out the CME recorded-session link, and are encountering difficulties with receiving your CME credits, please reach out to us.

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